OUR VISION
- BE A LEADER FOR HOOVER, ARIZONA, THE COLORADO RIVER AND PUBLIC POWER AS A WHOLE
- HOOVER 3 PARTY INVOLVEMENT
- RESOURCE FOR CUSTOMERS
- RELATIONSHIP WITH LEGISLATORS (IN AZ & DC)
- RELATIONSHIP WITH FEDERAL AGENCIES (BOR, DOE)
- STRIVE FOR OPERATIONAL EXCELLENCE
- RIGHT STAFF – SIZE & SKILL
- EDUCATE, ENCOURAGE & ENFORCE
- REDUCE COSTS
- CULTURE OF CUSTOMER SERVICE
- BUILD CONSTRUCTIVE RELATIONSHIPS WITH CUSTOMERS
- REGULAR CUSTOMER MEETINGS AT THEIR PLACE OF BUSINESS
- INTERNAL & EXTERNAL TRAINING PROGRAM FOR STAFF & CUSTOMERS
- 3RD PLACE OPPORTUNITY AT THE APA
- SEEK VALUE ADDED ACTIVITIES
- ENHANCE THE APA WEBSITE
- ENTERTAIN SMART OPPORTUNITIES
- COMMISSION LED OR BACKED
- COST CAUSATION CONSIDERATION